The customer protection act 1986 has passed the customer Dispute Redressal Agencies to become established through the Condition Government authorities in each one of the districts controlled by the Condition Dispute Redressal Forum. The Punjab Condition Dispute Redressal Forum takes charge of the 20 districts of Haryana, which 17 have functional District forums. The huge degree of industrial and farming revolution within the Punjab condition has brought towards the growth of the commerce and trade. The marketplace has become full of a variety and group of consumer services or goods, to focus on the growing needs of the average consumer. The help sector too has witnessed an exponential development in housing, banking, finance, transport, insurance and electricity. However, around the switch side of the commerce a particular portion of producers and repair companies do compromise with the standard aspect for profiteering, placing a question mark to consumer sovereignty.
The Punjab Condition Dispute Redressal Forum seeks to safeguard consumer interests through the Consumer Protection Bill, 1986. The regulating body makes provisions for creating Consumer forums at each district within the condition for settling consumer disputes and issues. The forum stands to safeguard a typical citizen for his right -
To become protected against products which are hazardous and can cause injuries or loss To become apprised of the standard, quantity, standard, wholesomeness, potency and also the cost from the goods, during the time of purchase to avoid any occurrence of the unfair trade practice. To become heard about his factors or interests in an appropriate forum To find redressal for just about any unscrupulous exploitation or incidence of unfair trade practice. To education on his privileges and provisions like a consumer
The Dispute Redressal Forum supplies a less costly along with a fast redressal from the disputes relevant to consumer issues or violation of consumer privileges. The redressal forum forms a part of a quasi-judicial machinery to see the consumer privileges in the district or condition level. The forum facilitates natural justice for that aggrieved consumer to empower him of his privileges like a consumer. The customer can avail compensation for that loss / discomfort incurred with respect to the defection in product quality or services being short. As revealed through the records from the National Consumer Disputes Redressal Commission New Delhi, the amount of cases filed using the Punjab Condition Dispute Redressal Forum were 21259 up till December08. From the lot the forum discarded a great 16089 cases having a disposal rate of 75.68% interests forum. Still, as in comparison towards the national average of 75.9% the commission has thought about the disposal rate at Punjab condition as low. The commission does its part to accelerate the disposal rate and simultaneously producing awareness one of the public. The Leader from the Punjab Condition Consumer Disputes Redressal Commission Mr.S.N.Agarwal has therefore made an attract the public to avail the utmost take advantage of such redressal forums just in case associated with a dispute or grievance.
Author continues to be writing on consumer privileges and welfare issues. Getting a good command over consumer protection act, she’s been helping customers to file for their complaints in consumer court for any very long time.